Frequently Asked Questions

Everything you ever wanted to know about Fraud Waste and Abuse Training

General

  • 1

    What is Medicare/Medicaid Fraud Waste and Abuse?

    In response to the rise in the number of health care fraud and abuse cases and the escalating cost of health care services, the U.S. Centers for Medicare and Medicaid Services (CMS) has instituted compulsory training and compliance programs for individuals and organizations who provide health or administrative services to Medicare or Medicaid enrollees or who receive payments from the Medicare/Medicaid system. These training and compliance programs help establish fundamental expectations for compliance, disclosure, transparency, and quality of care.

  • 2

    Who needs to take Medicare/Medicaid Fraud Waste and Abuse Training?

    Individuals and employees of organizations who provide health or administrative services to Medicare or Medicaid enrollees or who receive payments from the Medicare/Medicaid system.

  • 3

    Who typically is required to take Medicare/Medicaid Fraud Waste and Abuse Training?

    Physicians, Nurses, Hospitals, Home Health Agencies, Laboratories, Drug Manufacturers, Health Plans, Pharmacies, Durable Medical Equipment (DME) Providers, Pharmacy Benefit Managers (PBM), Insurance Agents/Brokers, etc.

  • 4

    Does your course meet the CMS Fraud Waste and Abuse Training requirements?

    Yes our course meets and exceeds the requirements for Fraud Waste and Abuse training established by the U.S. Centers for Medicare and Medicaid Services (CMS).

  • 5

    What do I need to take the training?

    All you need is a computer with an internet connection and web browser.

  • 6

    Do I have to do the training in one sitting?

    No you can take the training at your own pace and in multiple sessions. You do want to set aside 15 minutes when it is time to take the final exam however so that you can have maximum concentration.

  • 7

    If I don't pass the final exam, can I take the test again? And is there a charge for taking the final exam again?

    You can take the final exam as many times as you need to pass. This course is mainly about comprehension. There is no charge for taking the final exam multiple times. You can also take the exam again to try and get a higher score if you so desire.

  • 8

    Can I have multiple people view the training?

    No. Only if you have purchased organizational training. Our individual training is licensed to a single individual only.

  • 9

    Can I take the training immediately after signing up?

    Yes. You create a username and password as part of the sign up process, so you can use that username/password immediately after payment to login and start your training.

Certificate

  • 1

    How and when will I receive my certificate of completion?

    After successfully completing the final exam, you will be asked to enter your name on the certificate and it will generate an adobe acrobat PDF certificate and wallet card for you along with transcript scores immediately online.

  • 2

    What format is the certificate and how can I view and print it?

    Your certificate of completion is an adobe acrobat PDF file. All you need to view and print the certificate is the free adobe acrobat reader. If you don't have the adobe reader software installed on your computer, you can download it free from adobe's website at:

    Click Here to Download Adobe Reader

  • 3

    How long is the certificate good for?

    1 year.

Pricing

  • 1

    What is the cost of individual training?

    $24.99 per course.

  • 2

    Do you offer organizational training and group discounts?

    We offer an organizational training option for training multiple individuals (see next section) and also group discounts starting at 10 seats and above. To signup for an organizational account, simply add the desired number of seats to your shopping cart and then checkout. The account will then be enabled for that number of licenses. If you need to add licenses in the future, you can do so using the Add More Licenses button when you login to your account.

Group Training

  • 1

    Do you offer training that an organization can use to train its employees?

    Yes we do.

  • 2

    Who is the organizational training for?

    Organizational training is for employers/groups that need to train their employees. It provides a single shared login that all employees can login to as well as potential group pricing discounts.

  • 3

    How does organizational training work?

    Our organizational training option includes a shared multi-user account setup. It involves zero administration as it does not require you to setup user names and passwords. Once your account is setup, everyone logs in using the same username/password. They take the training and once they are complete, each individual takes the final exam. On successfully passing the final exam, each individual enters their name on their certificate and gets a generated pdf certificate immediately for them to save or print off. A copy of that certificate with transcript scores are automatically emailed to the administrator's email address on the account.

    So all you have to do is give everyone the username/password, let them take the training, and sit back and get an email copy as everyone finishes the training. It couldn't be easier.

  • 4

    Do you offer volume discounts?

    Yes we do. Your pricing is based on the initial number of seats you purchase:

    Number of Training Seats Pricing per Seat
    1 - 9 $24.99
    10 - 24 $21.99
    25 - 49 $19.99
    50 - 99 $17.99
    100 - 200 $14.99
    200+ CALL
  • 5

    If I purchase seats after my intial purchase do I still get a volume discount?

    Your future pricing is based on your intial purchase. So if you bought 25 seats, your pricing would be $19.99 for those 25 seats and also for any future seats you purchased.

  • 6

    How do I sign up for the organizational training option? I don't see a signup on your site.

    To signup for an organizational account, simply add the desired number of seats to your shopping cart and then checkout. The account will then be enabled for that number of licenses. If you need to add licenses in the future, you can do so using the Add More Licenses button when you login to your account.

  • 7

    Is there any charge for keeping the training account active?

    No we only charge on a pay per use basis. If you do not use it, you do not pay anything.

  • 8

    How do you handle billing beyond the initial seats purchased?

    If you need to add licenses in the future, you can do so using the Add More Licenses button when you login to your account.